Access online consultation through your device and visit your practice page or use our app. You can get advice and information through online consultation or arrange an appointment without having to wait on the phone or come into the surgery for non-urgent requests. Stress-Free Consultations Online consultation is a modern and effective way to get the healthcare you need faster, quicker, easier, and more conveniently. These new roles are part of the Additional Roles Reimbursement Scheme (ARRS) and have already made a real impact in general practice and in the community delivering care to patients.Įvery GP practice is different, each offering different healthcare professionals who can support delivery of your care, so you access the most appropriate care and services from the right healthcare professional. Over the last few years general practice has gone through many changes, with more than 19,000 staff being recruited nationally. This includes clinical pharmacists, physiotherapists, physician associates, social prescribing link workers and many more. In addition to the excellent non-clinical support staff, the general practice team has expanded to include a wide range of healthcare professionals who work alongside GPs and nurses to ensure patients receive the care they need as quickly as possible. When you contact your practice for an appointment, you’ll often expect to speak directly with a GP in the first instance, even if that may not be the most appropriate person to help you. Services in general practice and the community are being transformed to make it easier for patients to access a wider range of help from general practice, closer to home by phone or online. Who's who in your practice? We aim to improve the understanding of the different professionals working in a general practice, including the skills, experience and benefits that different roles bring to patient care.
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